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PRODUCT USAGE + INGREDIENTS

Yes! We pride ourselves on being gentle yet effective, meaning all GENERATION SKIN products are appropriate for all skin types.

100%! We do not test on animals, and we won’t ever.

Our products have a typical shelf life of 36 months; however, we recommend using the product within 6 months of opening for best results. We also recommend keeping products out of direct sunlight and stored at room temperature.


SHIPPING + RETURNS

We are an Australian based company however all our orders are shipped from the USA, to all corners of the world. Check out delivery times to your corner of the world below.


AMERICA: Shipping Duration: We use USPS First Class Mail: 1-2 business days from purchase date.
*CANADA: Shipping Duration: 4 - 14+ business days. 
*EUROPE: Shipping Duration: 4 - 14+ business days.
*AUSTRALIA & NEW ZEALAND: Shipping Duration: 4 - 14+ business days.
*ASIA: Shipping Duration: 4 - 14+ business days.
*REST OF WORLD: Orders are shipped after 2 business days from purchase date.

*In light of the ongoing COVID-19 pandemic, we are still experiencing some shipping delays or interruptions that may affect your shipping time. 

We offer a 30 day return guarantee. The product must be in its original unused condition. To arrange all returns and exchanges, email us at hi@generationskin.com

An email will be sent with a shipping confirmation and tracking information.  Still have a question?  Email us at hi@generationskin.com

At this time, we do not cover international shipping duties and taxes due to the variability of the charges. You will be charged for duties and taxes at time of delivery.


CONTACT US

Tell us how you really feel. No, really – we’re always open to making improvements, and we’d love to hear your feedback. We can also help with enquires about our products and offer updates on the status of any orders.

hi@generationskin.com

Whether you’re a skincare-obsessed influencer looking to collab, a publication looking for brand news, or a retailer interested in getting GENERATION SKIN into your store, we’d love to hear from you.

hi@generationskin.com